Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Flanders Scientific. The collective work includes works that are licensed to Flanders Scientific. Copyright 2008, Flanders Scientific ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Flanders Scientific or purchasing Flanders Scientific products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Flanders Scientific or to purchase Flanders Scientific products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Flanders Scientific. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Flanders Scientific disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Flanders Scientific does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Flanders Scientific does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Flanders Scientific shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Flanders Scientific has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Flanders Scientific product is mistakenly listed at an incorrect price, Flanders Scientific reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Flanders Scientific reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Flanders Scientific shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Flanders Scientific without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Flanders Scientific may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Flanders Scientific.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Flanders Scientific products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Flanders Scientific products) must be commenced within one (1) year after the claim or cause of action arises. Flanders Scientific's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Flanders Scientific may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Flanders Scientific or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Flanders Scientific does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Flanders Scientific is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Flanders Scientific reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Flanders Scientific in its sole discretion.
You agree to indemnify, defend, and hold harmless Flanders Scientific, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Flanders Scientific may link to sites operated by third parties. However, even if the third party is affiliated with Flanders Scientific, Flanders Scientific has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Flanders Scientific. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Flanders Scientific seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
We accept returns for refund within 10 calendar days of delivery. Additionally, we will accept returns for store credit or exchange within 30 calendar days of delivery.
Please note the following conditions regarding returned items:
- B-Stock items are sold 'As Is' and are not eligible for refund unless specifically agreed to by FSI before sale. B-Stock items may be exchanged within 30 calendar days of purchase for a store credit
- We rarely charge a restocking fee, but we reserve the right to charge up to a 15% restocking fee
The return policy is designed to allow you to evaluate an FSI product at minimal financial risk. To that end and to prevent abuse of the return policy you may only return 1 of each model type for refund. For example, you cannot purchase and return three of the same monitor model. With this in mind we strongly suggest that customers interested in evaluating an FSI monitor for multiple piece purchases start by purchasing a single unit for evaluation so they may return the unit for refund should it not be suitable for the application in question.
Refunds, store credits, and exchanges are contingent upon inspection of item(s) once we receive it(them).
You MUST obtain an RMA # from FSI before shipping your return product to FSI. Return shipments not accompanied by a valid RMA # will not be accepted or eligible for refund, return, or exchange.
Customer is responsible for all shipping costs.
International Customers: If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon our receipt of the undamaged merchandise.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately (within 24 hours) so that we can resolve the issue in a timely fashion.